Mandy Martin

Mandy is a Management Consultant based in Perth, Western Australia, with over fifteen years experience in the hands-on management of organisational change.

Mandy has managed organisational change projects resulting from IT project implementation, company mergers and acquisitions, development of new strategic drivers or strategic direction, industry trends, market forces and process redesign.

Mandy has consulted to over thirty organisations in both government and private sectors, locally and interstate, and has executed over seventy consulting assignments to date.

Expertise

Mandy has proven expertise in:

• Change Management (management of organisational change);
• Communication Coordination (to ensure successful adoption of change initiatives);
• Benefits Realisation (ensuring changes deliver the intended results);
• Organisational and Process Redesign and Re-engineering (including simple process streamlining);
• Project Management (including IT application selection and implementation);
• Portfolio Management (assisting organisations to identify, compare, select, govern and report on initiatives which will deliver the outcomes they are seeking);
• Facilitation of Business Strategy (development and delivery of the strategy);
• Workshop Facilitation (including business analysis); and
• Training Development and Delivery (see below).

Consultancy Style and Delivery

Mandy has a friendly, inclusive and engaging consulting style and enjoys sharing her knowledge and experience, and learning from positive engagement with customers.

Mandy has delivered consulting, training and information sessions in the corporate arena for over fifteen years. Consultancy and training sessions (particularly in Change Management, Effective Communication, Business Process Re-engineering / Organisational Redesign, and Benefits Realisation) have been tailored and delivered to meet the needs of each specific organisation.

Competencies

Key competencies include:

• ability to work comfortably and effectively with people at all levels of their career and personal development path;
• ability to work effectively in widely varying industries and organisational situations;
• inclusive and consultative leadership style;
• dedication to quality deliverables and delivery on time, within budget and to customer expectations;
• customer-oriented and outcome-driven programme management; and
• proven ability to deliver real business benefits and genuine sustained change.